Frequently Asked Questions
Everything you need to know about caring for your ink.
Can I use Mad Rabbit products on a brand new tattoo?
Yes! Our Tattoo Balm and Soothing Gel are specifically formulated with clean, natural ingredients to support the healing process of fresh ink while preventing irritation.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary depending on the destination and customs processing.
Are your products vegan and cruelty-free?
Absolutely. We pride ourselves on being 100% vegan and cruelty-free. We never test on animals and avoid all animal-derived ingredients like beeswax or lanolin.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, contact our support team to initiate a return or exchange.
Will these products help brighten old tattoos?
Yes, our Daily Lotion and Tattoo Balm are designed to hydrate the skin and enhance the contrast and vibrancy of older, faded tattoos.
Are Mad Rabbit products safe for sensitive skin?
Our formulas are dermatologist-tested and made without harsh chemicals, parabens, or synthetic fragrances, making them ideal for all skin types, including sensitive skin.